REFUND POLICY -

Unfortunately, due to the fragile nature of the product and hygiene concerns, we cannot offer to accept any returns / refunds.

We urge all our customers to ensure that they are picking the right shades with reference to other information available be it social media, search engines, and/or user generated content. As with all digital reproductions of products colours and textures may appear different from their true nature which is beyond our control. In such cases, we are unable to replace any products solely on the basis of them differing from their representation online (in any form or medium)

If for whatever reason you are unhappy with the product, do let us know and we will try and find a suitable solution for you. We're reachable at info@bossladycosmetic.com or +91 8928282099. If a Cash on Delivery order is to be replaced as a result of transit damage, we can either offer to ship the product again or a gift card for the product value (post discount if any). CoD orders cannot be refunded.

SHIPPING RATES -
All orders will be processed within 2-3 working days and thereafter shipped which takes typically 5-7 working days Pan India.
We  expect your cooperation due to some delays due to Lockdown Restrictions. The shipping rates are follows-
COD orders 150/-
Prepaid orders 50/-
 
CANCELLATION -
Any changes that need to be made once an order has been placed should be done before it is shipped. Send in an email or text us at +91 8928282099 within 12 hours of placing the order. Once your order cancellation has been approved, your payment will be refunded in 7 - 10 working days if your order was prepaid.